Banco CTT creates home loan partner portal with OutSystems technology

A portal that will allow more than 500 credit intermediaries to submit credit applications more simply and quickly. The transformation allows for four times faster analysis and an increase in credit approvals granted by Banco CTT.

OutSystems was the technology chosen by Banco CTT for the development of the first partner portal with access to mortgage loans. Allowing more than 500 credit intermediaries to submit credit applications more simply and quickly. The transformation allows for four times faster analysis and an increase in credit approvals granted by Banco CTT.

The OutSystems partner, askblue, worked for six months so that Banco CTT could launch the first mortgage loan application platform by its credit intermediaries. “The union between Banco CTT’s vision and ambition, askblue’s business and technical skills and OutSystems technology, allowed Banco CTT to be the pioneer in Portugal in providing a truly integrated solution in the processes of Banco CTT’s Partners.” – says Filipe Mestre, Project Manager at askblue.

Only six months after the starting to operate, the platform has already shown results above expectations, namely in the increase in order processing, efficiency gains in terms of management and the positive reactions from more than 500 user partners.

“We managed to achieve our goal of being the first ones to reach the market with this solution and, using the OutSystems low-code platform, we were able to create an integrated and optimized experience for all our partners who help us to grow.” explains Luís Brites Santos, Director of Housing Credit at Banco CTT.

According to Rui Pereira, Co-founder and Vice President of Digital Transformation at OutSystems, “this is a project that clearly demonstrates the power of OutSystems, which, by making its low-code technology available, has enabled askblue to develop the platform in just six months. The result is in sight and Banco CTT is already benefiting from important efficiency gains.”

The entire process of requesting mortgage loans by the partners was based on a workflow with emails and, wanting to remain faithful to its agile positioning, Banco CTT, as a challenger bank that recently entered the banking sector, wanted to create a new system to improve the whole process. The new platform thus emerges with a special focus on the needs of consumers and partners.

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